Legal

Privacy Policy

Last updated: January 2025

1. Introduction

AuditekSmart Ltd ("AuditekSmart", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform, services, and audit programs.

By accessing or using AuditekSmart, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Full name, email address, phone number, organization name, job title, and country when you register for an account.
  • Payment Information: Mobile money phone numbers and transaction references when you purchase audit programs. We do not store full payment credentials on our servers.
  • Contact Inquiries: Name, email, phone number, and message content when you submit the contact form.
  • Uploaded Content: Any files or documents you upload to the platform in connection with your audit activities.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, download history, and interaction patterns with our platform.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Cookies: Session cookies to maintain your login state and preferences. We do not use third-party advertising cookies.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your user account.
  • To process purchases and deliver audit program files.
  • To send transactional emails including order confirmations, download notifications, and verification codes.
  • To respond to your contact inquiries and provide customer support.
  • To improve and maintain the security, functionality, and performance of our platform.
  • To comply with legal obligations and enforce our terms of service.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

  • Payment Processors: We share necessary transaction details with Paypack (our payment gateway) to process mobile money payments.
  • Email Services: We use SMTP-based email delivery to send transactional communications.
  • Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted connections (HTTPS/TLS), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Purchase and transaction records are retained for accounting and legal compliance purposes. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict certain processing of your data.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at auditeksmart@gmail.com.

8. Children's Privacy

AuditekSmart is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email and update the "Last updated" date at the top of this page. Your continued use of AuditekSmart after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: